1. System analysis and design focuses on systems_____________and ______________. a. procedure and introducing.. b. Functions and concept.. c. Processes and technology. d. Scenario and strategic. Answer: C 2. ___________biologist developed a general systems theory that applies to arrangement of elements. a. Herbert A simon. b. Ludwig von bertalanffy. c. Richard A Johnson. d. Thomas v dock. Answer: B 3. General systems theory is concerned with developing a _________,__________ framework upon which to make decisions. a. Intergration,operation. b. Procedure,implementation. c. Systematic,theoretical. d. Conceptual,installation. Answer: C 4. _________ refers to the manner in which each component functions with other components of the systems. a. Interaction. b. Interdependence. c. Intergration. d. organisation. Answer: A 5. ________ means that parts of the organisation or computer system depend on one another. a. Interaction. b. Interdependence. c. Intregration. d. Organisation. Answer: B 6. The holism of the systems mean ___________. a. Interaction.. b. Interdependence. c. Intregration. d. Organisation.Answer: C 7. The last and most important characterstics of a system is __________. a. Organisation. b. Infrastructure. c. Central objective. d. Environment. Answer: C 8. The _________ is the element of a system that involves in modifying the inputs? a. Output. b. Interface. c. Processor. d. Control. Answer: C 9. The environment is the __________ within which an organisation operates? a. Boundary. b. Subsystem. c. Supersystem. d. Suprasystem. Answer: D 10. Physical systems are tangible entities that may be ________in operation? a. Static or dynamic. b. Conceptual or non physical. c. Real or planned. d. Variables or model. Answer: A 11. _________ systems are conceptual or non physical entities? a. Abstract . b. Open. c. Man made. d. Sehemapic. Answer: A 12. An open system has many________ with its environment? a. Interaction. b. Interdependence. c. Interface. d. Purpose. Answer: C 13. __________ term implies that goals are achieved through different course of action and variety of parts? a. Entropy. b. Process. c. Differention. d. Equifinality. Answer: D 14. A formal information system is based on organisation represented by the __________? a. Chain of command.b. Organisation chart. c. Information category. d. Planning policies. Answer: B 15. __________relates to long range planning policies that are of direct interest to upper management? a. Strategic information. b. Managerial information. c. Operational information. d. Informal information. Answer: A 16. Direct use to middle management and departmental heads for implementation and control is __________? a. Strategic information. b. Managerial information. c. Operational information. d. Informal information. Answer: B 17. This is short term,daily information used to enforce the day today rules and regulations of a department in a business? a. Strategic information. b. Managerial information. c. Operational information. d. Informal information. Answer: C 18. It is an __________ system designed to meet personnel and vocational needs and to help solve work-related problems? a. Authority based. b. Employee based. c. Objective based. d. Power based. Answer: B 19. Information is accesed through ________ system? a. Management information. b. Database system. c. Database management system. d. Management system. Answer: C 20. _________ advances the capabilities of MIS? a. Decision support system. b. Data base management system. c. Management control system. d. Information system. Answer: A 21. __________ person described decision making as three-phase continious process model? a. Herbert A simon.b. Ludwig von bertalanffy. c. Richard A Johnson. d. Thomas v dock. Answer: A 22. ___________and___________ are keyed to system life cycle? a. System development and solution. b. System operation and intregration. c. System analysis and design. d. System study and project. Answer: C 23. __________ is a detailed study of various operations performed by a system and their relationships within and outside of the system? a. Analysis. b. Feasibility. c. Design. d. Implementation. Answer: A 24. The________phase is less creative than system design? a. Analysis. b. Feasibility. c. Design. d. Implementation. Answer: D 25. The system departments ability to handle a project refers to___________. a. Behavioural factor. b. Technical factor. c. System factor. d. Economic factor. Answer: B 26. Paralysis by analysis is an advanced technic called __________. a. Task. b. Phases. c. Prototyping. d. Testing. Answer: C 27. System analysis dates back to the late ___________ to the principles of Taylor? a. 1890. b. 1899. c. 1997. d. 1992. Answer: A 28. The way to secure user acceptance is through user participation during __________and_________. a. Procedure and introducing. b. Functions and concept. c. Processes and technology. d. Design and implementation.Answer: D 29. Related to the role of ________ is that of monitor. a. Interaction. b. Interdependence. c. Interface. d. Investigator. Answer: D 30. The _________ function as liaison between the users logical design requirements and the detailed physical system design? a. Interaction. b. Architect. c. Undertaker. d. Investigator. Answer: B 31. The analyst's as a _________becomes obvious during the first few weeks after implementation and during turn over results? a. Motivator. b. Architect. c. Undertaker. d. Investigator. Answer: A 32. The structure of an MIS facility is organized around the ___________ function. a. Primary. b. Secondary. c. Teritary. d. Developmental. Answer: A 33. _________ and _________ may be organized as project-oriented, pool-oriented, or functional? a. System development and solution. b. System operation and intregration. c. System analysis and design. d. System study and project. Answer: C 34. The _________ structure of analysis assigns a group of analyst's to serve a specific system? a. Pool oriented. b. Administration. c. Funtional. d. Digitization. Answer: C 35. ________ Is structured around application,software and maintainance? a. Pool oriented. b. Administration. c. Funtional. d. Programming. Answer: D36. Job scheduling and supportive services are handled by _________. a. Analysis. b. Feasibility. c. Operations. d. Implementation. Answer: C 37. The ________ is responsible for planning,organising,co-ordinating and directing the activities for the entire division? a. MIS manager. b. MIS service. c. System supervisor. d. Support services. Answer: A 38. A second-level managerial position in the MIS division is the __________. a. MIS manager. b. MIS service. C. System supervisor. d. Support services. Answer: C 39. A key member of the project team is the___________. a. MIS manager. b. System analyst. C. System supervisor. d. Support services. Answer: B 40. The user request identifies the need for change and authorizes the ________. a. Initial investigation. b. Need for information. c. Users requirement. d. Support service. Answer: A 41. Shared,complete and accurate_________ are essential in building computer based information system? a. Initial investigation. b. Need for information. c. Users requirement. d. Information requirement. Answer: D 42. In the ________ strategy the user throws everything into the requirement definition. a. Kitchen sink . b. Smoking. c. Same thing. d. Ubiquity. Answer: A 43. The _________ strategy indicates the users laziness,lack of knowledge and both. a. Kitchen sink . b. Smoking.c. Same thing. d. Ubiquity. Answer: C 44. Humans are generally________in their selection and use of data. a. Controlled . b. Biased. c. Selective. d. Casual. Answer: B 45. ________is often reflected in the behaviour of system analyst. a. Human biased. b. Human problem solving. c. Bounded rationality. d. Policy issue. Answer: C 46. _________technic is used for generating new ideas and obtaining general information requirement. a. Brain storming. b. Asking questions. c. Seminars. d. Conversation. Answer: A 47. The_________ method is ideal for making structured decisions. a. Decision analysis. b. Data analysis. c. Prototyping. d. Information analysis. Answer: B 48. The method used when the user cant establish information accurately before the information system is built? a. Decision analysis. b. Data analysis. c. Prototyping. d. Information analysis. Answer: C 49. _________ means that the questions asked are so worded as to elicit the intended information? a. Reliability. b. Validity. c. Flexibility. d. Adaptability. Answer: B 50. ___________ are also used to analyse the safe deposit billing system. a. Decision analysis. b. Data analysis. c. Data flow diagram. d. Information analysis.Answer: C 51. __________testing is testing changes made in an existing or a new program. a. Positive testing. b. Negative testing. c. Series testing. d. Unit testing. Answer: D 52. ___________systems should have a response time that will not cause a hardship to the user? a. Offline. b. Security. c. Online. d. Documentation. Answer: C 53. The usability test verifies the ______________nature of the system? a. User friendly. b. Easy. c. Smoothy. d. Hardship. Answer: A 54. ___________testing is making sure that the new programs do in fat process certain transactions according to specifications. a. Positive testing. b. Negative testing. c. Series testing. d. Unit testing. Answer: A 55. The __________ group has time available to spend on traning while the program are being written. a. Iniating. b. Subscribing. c. System. d. User. Answer: C 56. The purpose of system testing is to identify and correct errors in the _________. a. User system. b. Candidate system. c. Manual system. d. Operational system. Answer: B 57. An__________test has the objective of selling the user on the validity and reliability of the systems. a. Positive test. b. Negative test. c. Series test. d. Acceptance test. Answer: D58. ___________ the amount of computer resources required by a program to perform a function. a. Iniating. b. Efficiency. c. System. d. User. Answer: B 59. Portability is the ease of transporting a program from one ____________to another. a. Computations. b. Corrections. c. Hardware configuration. d. Software configuration. Answer: C 60. There are how many levels in quality assurance? a. One. b. Eight. c. Two. d. Three. Answer: D 61. ___________________checks the quality of the software in both stimulated and live environments. a. System validation. b. Data types. c. Package. d. Assurance. Answer: A 62. The __________is of great value when minute hardware problems are disguised as software bugs. a. Positive tester. b. Negative tester. c. Functional tester. d. Acceptance tester. Answer: C 63. ___________bookstores is the tightly held book store chains? a. Central. b. Acme. c. Publishers. d. City. Answer: B 64. Packaging list is the documents describing the books that are being ________. a. Purchased. b. Returned. c. Received. d. Invoiced. Answer: B 65. _________Order is used to order a book? a. Purchased.b. Returned. c. Received. d. Invoiced. Answer: A 66. __________Means changing from one system to another. a. Compliment. b. Redirecting. c. Conversion. d. Processing. Answer: C 67. File coversion involves caputuring data and creating a computer files from ________. a. Open files. b. Close files. c. Target files. d. Existing files. Answer: D 68. Many systems are prone to errors because of insufficient attention given to______________. a. Data entry control. b. Invoice control. c. Overdue control. d. Undertaken control. Answer: A 69. _________Printing in forms to accentuate headings. a. Trail. b. Color. c. Effective. d. Target. Answer: B 70. ___________Systems are quickly taken for granted? a. User system. b. Candidate system. c. Manual system. d. Operational system. Answer: D 71. Implementation is a process of converting a new ___________ into operations. a. System control. b. System management. c. System design. d. System processing. Answer: C 72. During _________,the resident expert emerges? a. User training. b. Manual training. c. System training. d. Candidate training. Answer: A73. Well planned test files are important for ____________. a. Successful conversion. b. Corrections. c. Hardware configuration. d. Software configuration. Answer: A 74. A major element in building systems is selecting compatible _________and __________. a. Index and pages. b. Hardware and software. c. Support and services. d. Interdepence and inversion. Answer: B 75. In todays market,_________firms offer more than 5,000 systems and applications. a. 12,000. b. 4,000. c. 17,000. d. 10,000. Answer: C 76. In the microcomputers area,over________software packages are available? a. 12,000. b. 30,000. c. 17,000. d. 15,000. Answer: B 77. _________Manufactures supply services such as system design,programming,educationand training and hardware maintenance? a. Telephone. b. Bell. c. Computer. d. Fan. Answer: C 78. _________Includes reduction inventory,savings on space, and improved ability to predict business trends? a. Cost reduction. b. Cost avoidance. c. Improved profit. d. Improved loss. Answer: A 79. _________Reflects the'bottom line'of the business and its ability to keep receivables within reasons? a. Cost reduction. b. Cost avoidance. c. Improved profit. d. Improved loss. Answer: C80. The ___________phase ranks vendors proporsals and determines the one best suited to users needs? a. Validation. b. Evaluation. c. Segmentation. d. Demonstration. Answer: B 81. SYSTEM____________ ensures that the vendor can infact match his/her claims,especially system performance? a. Validation. b. Evaluation. c. Segmentation. d. Demonstration. Answer: A 82. Software sselection is ________ aspect of system development. a. Easy. b. Normal. c. Fast. d. Critical. Answer: D 83. _________ Is a particularly important to the professional users? a. Trail. b. Reliability. c. Effective. d. Target. Answer: B 84. Cost is a major consideration in deciding between in-house and_____________ software. a. Vendor. b. Retail. c. Whole. d. Management. Answer: A 85. How many sources are used for evaluating hardware and software? a. One. b. Eight. c. Two. d. Three. Answer: D 86. A___________is a sample program used for evaluating computers and their software? a. JAVA. b. ACHME. c. Benchmark. d. Dell. Answer: C87. The ___________ approach refers to the users inclination to favor one vendor over others? a. Halo effect. b. Ad hoc. c. Achme. d. Unix. Answer: B 88. _______ Is a form of lease directly by the manufacturer? a. Lease option. b. Wage option. c. Rent option. d. Employee option. Answer: C 89. A_________system is acquired through a third party or from the vendor? a. Leased system. b. Candidate system. c. Manual system. d. Operational system. Answer: A 90. The________period cant be terminated without a heavy panalty? a. Lease . b. Wage . c. Rent . d. Employee . Answer: A 91. A lower total cash outflows if the user keeps the system longer than _________years? a. One. b. Eight. c. Two. d. Five. Answer: D 92. Various ________ and ________ are used to control the negotiation process? a. Index and pages. b. Strategies and tatics. c. Support and services. d. Interdepence and inversion. Answer: B 93. A good hardware contract is __________ oriented? a. Goal. b. Returned. c. Received. d. Invoiced. Answer: A 94. A __________is a license to use a proprietary process? a. Computations. b. Software packages. c. Hardware configuration.d. Software configuration. Answer: B 95. A ___________ contract negotations involving finances can be summarized by "let the buyer beware"? a. Lease . b. Wage . c. Rent . d. Finance. Answer: D 96. Without ________ it is difficult to measure progress? a. Offline. b. Security. c. Planning. d. Documentation. Answer: C 97. Project planning involves plotting project activities against a ____________. a. Compliment. b. Redirecting. c. Time frame. d. Processing. Answer: C 98. A __________ chart is important or valuable when a project is being planned? a. PERT. b. GANTT. c. Event calculations. d. Project. Answer: A 99. There are how many ways to communicate with the program? a. One. b. Eight. c. Two. d. Three. Answer: C 100. The GANTT charts use___________bars to show the durations of actions or tasks? a. Horizontal. b. Vertical. c. Upwards. d. Downwards. Answer: A